Privacy Policy

Effective Date: August 3, 2026

This Privacy Policy explains how QUBIT SOLUTIONS SDN BHD ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our mobile application, QSite (the "Application"). Please read this privacy policy carefully.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Application includes:

• Personal Data: Personally identifiable information, such as your name, email address, phone number, and account credentials that you voluntarily give to us when you register with the Application.
• Usage Data: Information our servers automatically collect when you access or use the Application, such as device information, operating system version, and system logs.
• Media & Device Storage: Access to device photos, camera, or files, solely when explicitly granted by you for uploading attachments or media within the Application.

2. Use of Your Information

Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

• Create and manage your user account.
• Provide, operate, and maintain the functionality of QSite.
• Respond to user inquiries, customer service requests, and support needs.
• Ensure system security and prevent fraudulent activity.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process or to protect rights, property, and safety.
• Third-Party Service Providers: We may share data with third-party vendors who perform services for us (e.g., cloud hosting, database management), subject to strict confidentiality obligations.

4. Data Security & Retention

We use administrative, technical, and physical security measures to help protect your personal information. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Account & Data Deletion

You have the right to request the deletion of your account and associated personal data at any time.

To request data or account deletion, please contact us via email at info@metrio.com.my with the subject line "Account Deletion Request". Upon receiving your request, we will process and permanently delete your account and personal data within 30 days.

Full instructions are available on our Account & Data Deletion page.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this Privacy Policy.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

QUBIT SOLUTIONS SDN BHD / Metrio Group
Email: info@metrio.com.my